When it comes to alcohol service, vague policies are as bad as no policies. One unclear rule, one missed detail, and suddenly you’re explaining yourself to lawyers instead of booking new clients.
The key to solid protection isn’t just having rules – it’s having rules that leave no room for interpretation. Your policy needs to spell out exactly what alcohol service looks like at your venue, from the first pour to the last guest exit.
The Non-Negotiables
Every venue needs these basics clearly stated:
- Professional bartenders only – no self-service
- No alcohol in parking areas or off premises
- Strict minor prevention protocols
- Clear service end times
- Authority to remove problem guests
Time Matters More Than You Think
Most venues get the basics right but miss crucial timing details. Don’t just say “end service before departure.” Spell it out: Service ends either five hours after start time or 75 minutes before exit, whichever comes first. And skip the traditional “last call” – it only encourages over-consumption right when you need guests winding down.
Give Your Staff Real Authority
Your team needs more than rules – they need the clear power to enforce them. When that groomsman is clearly over-served, your staff shouldn’t be debating whether they have the authority to cut him off. Your policy should explicitly state that venue staff can end service early, remove guests, or contact authorities if needed.
The best part about crystal-clear policies? They prevent problems before they start. When everyone – from the couple to the bartenders to the guests – knows exactly what’s expected, you spend less time enforcing rules and more time running successful events.
Need help crafting alcohol policies that protect without killing the fun? Let’s talk about finding that perfect balance.
