That “minor” issue at last weekend’s wedding? Two years from now, it could turn into a major lawsuit. Without proper documentation, you’re defenseless.
Why Reports Matter Now
Table of Contents
- Claims need evidence
- Memories fade fast
- Stories change
- Details get fuzzy
- Witnesses disappear
What Really Needs Recording
Guest Incidents
- Falls and injuries
- Property damage
- Alcohol issues
- Medical events
- Behavior problems
Vendor Issues
- Late arrivals
- Safety violations
- Contract breaks
- Property damage
- Equipment failures
Staff Situations
- Safety concerns
- Policy violations
- Guest interactions
- Emergency responses
- Equipment problems
Do It Right
Every report needs:
- Names and contact info
- Exact time and date
- Specific location
- Witness statements
- Photos if possible
- Staff responses
- Follow-up actions
Make It Stick
- Use consistent forms
- Train all staff
- Document immediately
- Save everything
- Follow up properly
Pattern Protection
Good reports help you:
- Spot recurring problems
- Prevent future issues
- Improve procedures
- Train better
- Stay protected
Bottom Line
That five minutes spent writing a report could save you $50,000 in legal fees later.
Need a solid incident reporting system? Let’s talk.
