That “open vendor policy” you’re so proud of? It’s a liability time bomb. Every unknown vendor who walks through your door brings risk with them.
The Hidden Cost of “Client Choice”
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Sure, telling couples they can bring any vendor sounds nice. But here’s what you’re really getting:
- Unvetted operations
- Unknown insurance status
- Inconsistent quality
- Safety wildcards
- Reputation roulette
Real Venue, Real Problem
A Georgia venue learned this lesson when an unlicensed caterer caused a power outage during dinner service. Why? Wrong equipment, wrong circuit, wrong everything. The venue’s reputation took the hit, not the one-time caterer who disappeared.
Why Preferred Lists Work
Better Protection
- Pre-verified insurance
- Known safety records
- Clear communication channels
- Documented track records
- Quick problem resolution
Smoother Operations
- Familiar with your space
- Know your rules
- Understand your limits
- Follow your processes
- Value your relationship
Quality Control
- Proven performance
- Consistent delivery
- Professional standards
- Quick fixes when needed
- Care about returns
Smart List Building
- Check insurance first
- Verify licenses
- Review past work
- Test communication
- Start provisional
Making It Work
- Update list quarterly
- Check documents annually
- Track performance
- Address issues quickly
- Maintain standards
Bottom Line
Your venue’s too valuable to trust to random vendors. Build a preferred list that protects you, or keep gambling with every event.
Want help building a bullet-proof preferred vendor program? Let’s talk.
